My account
General questions
Your 色妹妹直播 NetID provides access to聽DalOnline,聽MyDal, Microsoft 365 Email, Brightspace, computer labs, and many other services.
Completing the form on the 聽will聽initiate聽the鈥痮ne-time process that will activate your account. Complete details about the process will be displayed after聽submitting.
With your NetID and password you聽are able to log in and 聽(NetID login required).
For more about your account balances, see the Your Account page.
Once you have replaced your card, the old one can no longer be reactivated or used. You must always use the most recent card. If your card is lost and you need it replaced,聽visit our鈥 Lost or damaged card page.听
If you find your card before having it replaced, you can reactivate it
None of your personal information (address, phone number, gender, marital status,聽etc.) appears printed on the聽DalCard. That data is managed and can be changed by contacting the Registrar鈥檚 Office (admissions@dal.ca) for students or Payroll (payroll@dal.ca) for staff/faculty.
First, try not including the 鈥淍dal.ca鈥澛爌ortion. You can troubleshoot your NetID .
尝补蝉迟濒测,鈥helpdesk@dal.ca鈥痗an聽provide assistance.
You may fill out聽information on the聽Request a refund聽page. There is a $25 administration fee that will be withheld from your refund. Refunds are processed in December, April, and August.
After the request is processed, please allow up to 20 business days for the funds to be deposited in your account.
PIN setting/use
Your PIN is a personal聽4-digit聽numeric code used in conjunction with your DalCard to gain building access when applicable.
Your PIN is private. It should be set by yourself by聽聽(NetID login required), then selecting 鈥淢anage Campus ID鈥 > 鈥淐hange your card PIN鈥.鈥疎nter your 4-digit numeric PIN and enter it again.听That鈥檚聽it!鈥
Getting my DalCard
Online photo submission
Only new-to-色妹妹直播 students/staff/faculty can聽use the聽online photo submission tool.听Returning persons must visit the聽顿补濒颁补谤诲听翱蹿蹿颈肠别 with an electronic photo ready and send the new photo by email to聽dalcard@dal.ca.鈥
See our Troubleshooting section on the online photo submission page for common problems and suggested solutions.
Students must be registered for courses in the current semester for at least two business days for us to produce your聽DalCard.
The card will function the聽same,聽but we recommend visiting us with your old card to exchange for the correct one.鈥
King's students
罢丑别听顿补濒颁补谤诲听翱蹿蹿颈肠别 can聽assist聽both 色妹妹直播 and King鈥檚 students for IDs as well as the聽UPass.
Yes! Please visit the聽顿补濒颁补谤诲听翱蹿蹿颈肠别 with your old card and we will print your new one.
Vertical ID tags
厂迟耻诲别苍迟蝉:听Vertical ID tags must be requested and distributed by your faculty department.
Staff: Please email聽your student lists to dalcard@dal.ca聽with all tag specifications for new classes as well as for replacement tags.
Distance students, faculty and staff
Students who are registered in a program delivered by聽Distance Education, and聽faculty and staff working on campuses outside Halifax or Truro, have access to a digital DalCard. Physical DalCards are no longer available for distance.听
Find out more about DalCard access for Distance students, faculty, and staff.听
Using my DalCard
Refunds (for purchases)
Refunds must be authorized by the source of the purchase, not the聽顿补濒颁补谤诲听翱蹿蹿颈肠别 (e.g. if your print job failed, speak to the desk staff at that location).
Dalplex
Dalplex聽memberships for full time students are automatically managed by聽Dalplex聽and informed by your Student Account fees. All other students can speak with the Client Experience desk at聽Dalplex聽about their membership options.
Your聽prox聽number can be found on the back of your聽DalCard聽on the top right corner. You can also retrieve it by 聽(NetID login required).
Food/meal plans
Contact the Residence Office on your campus for聽assistance聽with residence meal plans.
贬补濒颈蹿补虫:听residence@dal.ca
罢谤耻谤辞:听residence.ac@dal.ca.
Meal plan information for your campus can be found in our Campus dining section. To make a purchase, you will be prompted to log in to your聽DalCard聽account.鈥
Halifax campuses only: If you are under the聽30-day聽limit for refunds, please contact聽food@dal.ca聽for assistance.鈥疭ee the site for full terms and conditions and refund policy.
For troubleshooting off-campus meal plans, please contact聽dalcard@dal.ca.
Library/Novanet
Your聽Novanet聽Barcode can be found on the bottom of your聽DalCard聽or by 聽and selecting 鈥淧ersonal Settings."
Building access
Residence students: Visit your residence front desk and/or contact the Residence Office by email (residence@dal.ca).
Faculty and staff: 贰尘补颈濒听support@dal.ca聽for troubleshooting聽assistance聽or have your supervisor email to request new building access on your behalf. For full information on employee building access, visit the Faculty and staff page.
UPass
Visit the UPass site for more information about the UPass program.
Faculty and staff
Deposit DalCard funds (internal)
贰尘补颈濒听dalcard@dal.ca聽an Excel document with Banner numbers, dollar values, and the department org to bill.
Try logging in聽to the聽聽(NetID login required).听
If you can login successfully, please email聽dalcard@dal.ca聽to verify your photo submission.
If you are unable to log in, it is because your account has not yet been created. Please reach out to your supervisor or Payroll to verify that your paperwork has been completed.
Employees on term or contract may additionally require courtesy access paperwork completed through the People and Culture office by their supervisor.
